Builder Box USA ("Builder Box," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect information when you contact us, use our website, request a quote, order or use our services, or otherwise communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Mailing, billing, service, or delivery address
• Telephone or mobile phone number
• Email address
• Company or organization name
• Information regarding requested or purchased services
• Delivery and pickup instructions
• Billing and payment-related information
• Communications you have with us by telephone, email, text message, website, or other means
• Other information you voluntarily provide in connection with our services

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and other website usage information.

How We Use Your Information

We may use the information we collect to:

• Provide quotes and respond to inquiries
• Process and manage dumpster rental orders and other services
• Schedule and coordinate deliveries, exchanges, pickups, and other service
• Communicate with you regarding your order, service, account, or billing
• Provide customer support
• Process payments and maintain business records
• Improve our website, services, and customer experience
• Protect against fraud, misuse, or unauthorized activity
• Comply with applicable laws, regulations, and legal obligations

Text Message Communications

If you provide consent to receive text messages from Builder Box USA, we may use your mobile phone number to communicate with you regarding your inquiry, quote, dumpster rental, delivery, pickup, scheduling, service, account, or billing.

Consent to receive text messages is not a condition of purchasing goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact Builder Box USA using the contact information below.

Additional information regarding our text messaging program is available in our SMS Terms & Conditions.

SMS Consent and Mobile Information

We may disclose information to service providers that assist us in providing our communications and business services when necessary to provide those services, subject to appropriate restrictions regarding the use of that information.

How We Share Information

We do not sell personal information.

We may disclose personal information when reasonably necessary to:

• Service providers that perform services on our behalf, such as payment processing, communications, technology, accounting, or other business-support services
• Government agencies, regulators, law enforcement, courts, or other parties when required by law
• Protect the rights, property, safety, and security of Builder Box USA, our customers, or others
• Complete a business transaction such as a merger, acquisition, financing, or sale of business assets

Service providers are permitted to use information only as necessary to perform services for us or as otherwise permitted by law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, comply with legal obligations, and enforce our agreements.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us. You may opt out of text messages at any time by replying STOP to a message from Builder Box USA. You may also contact us directly regarding your communication preferences.

Third-Party Websites

Our website may contain links to websites operated by third parties. Builder Box USA is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: